Your personal data is our responsibility — not an asset we sell. This document clearly and honestly explains what we collect, why we collect it, who can access it, and what your rights are as a Sport Bet user.
How we approach your privacy — not merely as a legal obligation, but as a genuine commitment
Sport Bet only collects data that is strictly necessary to operate our services. We do not request irrelevant information simply to fill a database. The less data we collect, the lower the privacy risk to you.
All data is stored on secure servers with high-level encryption. Your password is never stored in plain text — it is hashed using the latest algorithms. None of our staff can read your password.
Your data is shared only in very limited circumstances: to comply with legal requirements, to process your financial transactions through payment partners such as DuitNow and FPX, or with technical service providers bound by confidentiality agreements.
You have the right to access, correct, transfer or delete your personal data held by Sport Bet. The request process is straightforward and we are committed to responding within 14 business days.
This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon. We want you to genuinely understand what happens with your data, not just click "Agree" without reading.
In the event of any security incident involving user data, Sport Bet is committed to notifying affected users within 72 hours and taking immediate remedial action in accordance with Malaysia's PDPA requirements.
Sport Bet collects your personal data through several channels when you register, use the platform and interact with our services. Below are the categories of data we collect and how they are obtained:
| Data Category | Example | Collection Method | Mandatory? |
|---|---|---|---|
| Identity | Full name, MyKad number, date of birth | Registration form / KYC | Yes |
| Relationships | Email, phone no. | Registration form | Yes |
| Financial | Bank account, e-wallet | Payment settings | Yes (for transactions) |
| Technical | IP, browser type | Automatic | No (unavoidable) |
| Usage | Game Records | Platform activity | Automatic |
Sport Bet uses the data collected solely for purposes related to providing services to you. We do not use your data for any purpose not stated in this policy without first obtaining your renewed consent.
Marketing Note: If you opted in to receive promotional emails or special offer notifications during registration or through your account settings, we will use your email address to send Sport Bet promotional updates. You may unsubscribe at any time via the "unsubscribe" link in any marketing email.
Sport Bet does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data is shared only in the circumstances described below:
We share necessary data with companies that help us operate the platform — including server infrastructure providers, payment processors handling DuitNow, FPX, and Malaysian e-wallet transactions, and identity verification service providers. All such parties are bound by strict confidentiality agreements and may only process your data under our instructions.
In certain circumstances, Sport Bet may be required to disclose your personal data to government authorities or law enforcement agencies where there is a valid court order, an anti-money laundering (AML) investigation, or other statutory reporting obligations. We will endeavour to notify you of any such disclosure unless prohibited by law.
Sport Bet uses cookies and similar technologies to ensure our platform runs smoothly and to give you a better experience. Here are the types of cookies we use:
Your cookie settings are saved in your browser. Clearing your browser cache will reset these preferences.
Malaysia's Personal Data Protection Act 2010 (PDPA) grants you certain rights over your personal data held by Sport Bet. We fully respect and uphold these rights.
How to Submit a Request: To exercise any of the above rights, contact our privacy team by email at support@sportbet-jit.net with the subject line "Privacy Rights Request" or via the platform's live chat. We will verify your identity before processing your request and will respond within 14 business days.
The security of your data is a technical priority we continuously invest in. Below are the concrete measures we take to protect your information:
That said, no system can guarantee 100% security. You also play an important role in protecting your account — use a strong password, never share your login credentials, and report any suspicious activity to us immediately.
Sport Bet retains your data only for as long as necessary for the purposes stated in this policy, or as required under applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service requirements |
| Financial transaction records | 7 years after transaction | Legal compliance (AML) |
| KYC Documents | 5 years after account closure | Legal obligations |
| Platform usage logs | 2 years | Security & Audit |
| Support chat records | 3 years | Referrals & quality assurance |
| Marketing data (with consent) | Until unsubscribed | User consent |
Once the retention period has ended, data will be securely deleted or anonymised so that it can no longer be linked to you personally.
Sport Bet services are inappropriate and not permitted for individuals under the age of 18. We do not knowingly collect or process personal data of children or underage minors.
Should we discover or receive information that an account has been opened by a minor, we will take the following actions immediately: suspend the account, delete all collected personal data, and refund any deposits made where applicable.
If you are a parent or guardian and believe your child has registered an account on Sport Bet, please contact us immediately at support@sportbet-jit.net so that we may take the appropriate action.
Sport Bet reserves the right to amend this Privacy Policy from time to time to reflect changes in our operations, new legal requirements, or improvements to our privacy practices. The most current version will always be available on this page.
For material amendments that affect how we process your data, Sport Bet will send an email notification to all registered users at least 14 days before the changes take effect. Continued use of the platform after the amendments come into force constitutes acceptance of the updated policy.
For any enquiries, concerns or requests regarding your privacy and personal data, please contact us:
We are committed to responding to all privacy-related inquiries within 14 business days of receipt.
This Privacy Policy is version 3.1, updated on 1 January 2026. It supersedes all previous versions. For further information on how we comply with Malaysia's PDPA, please visit the official website of the Department of Personal Data Protection Malaysia.
Sport Bet protects your privacy at every step. Create a free account today and enjoy a safe, fair and rewarding experience alongside more than 200,000 players in Malaysia.